OhServe Solutions
Privacy Policy
Effective date: October 11, 2026
This policy explains how OhServe Solutions Private Limited (“OhServe”, “we”, “us”, or “our”) handles information when you visit our website, submit a lead or booking request, or contact us. By submitting a form, you ask us to use the information you provide to respond to and manage your enquiry.
Information we collect
When you submit a lead, booking, or contact form, we may collect your name, phone number, email address, service requested, preferred date, service address, and any message you choose to send. If you contact us by phone, email, or WhatsApp, we may also keep the information you provide in that conversation.
How we use information
- To respond to enquiries, contact you about your request, and arrange or provide services.
- To communicate service updates, answer questions, and provide customer support.
- To operate, secure, and improve our website and services.
- To meet legal obligations and protect our rights, customers, and business.
Sharing and service providers
We do not sell your personal information. We share it only as needed with people who help us run our business and respond to you, such as our email delivery and website hosting providers. They may process information under their own privacy terms. We may also disclose information when required by law or to address security, fraud, or legal claims.
Retention and security
We keep enquiry and service information for as long as reasonably needed to respond to you, provide services, maintain business records, resolve disputes, and meet legal requirements. We use reasonable safeguards to protect information, but no method of online transmission or storage can be guaranteed completely secure.
Your choices and rights
You may ask us to access, correct, or delete personal information you have shared with us, or raise a concern about how it is handled. We may need to retain some information where the law or legitimate business records require it. To make a request, contact us using the details below.
Children and policy updates
Our services and website are intended for adults arranging home or business services; please do not submit children's personal information. We may update this policy from time to time. The latest version will be posted on this page with its effective date.
Contact us
For privacy questions or requests, contact OhServe Solutions Private Limited at ohservesolutions@gmail.com, +91 9074205288, or write to 1st Floor, opposite Municipal Townhall, Thirunilath Housing Colony, South Kalamassery, Kalamassery, Ernakulam, Kerala 682033.
Questions about a service? Contact OhServe.
